NDA restrictions applied
QRadar NGSIEM
SIEM centralizes and analyzes security data from organizational sources, detecting threats and generating real-time alerts. It aids in compliance, offers monitoring dashboards, and can automate responses to incidents. Essential for proactive security and timely incident handling.
My Role
UX Strategist
Company
IBM - Corporate Enterprise
My Actions
Within SIEM, I drove UX improvements by identifying gaps across the platform and aligning the experience to better support SOC analyst workflows. My work focused on increasing cross-product adoption by creating a more connected and intuitive ecosystem.
I defined user journeys and Jobs To Be Done for key personas, translating insights into targeted features and experience improvements. Partnering with subject matter experts ensured our direction was rooted in real operational needs.
These efforts led to a more seamless QRadar experience and helped shape a long-term product strategy, contributing to a multi-year roadmap for the platform.
Results
5 year company roadmap
Created a connected ecosystem across 8 applications
Expected $200m upsell increase due to connected workflow experiences
NDA restrictions applied
QRadar NGSIEM
SIEM centralizes and analyzes security data from organizational sources, detecting threats and generating real-time alerts. It aids in compliance, offers monitoring dashboards, and can automate responses to incidents. Essential for proactive security and timely incident handling.
My Role
UX Strategist
Company
IBM - Corporate Enterprise
My Actions
Within SIEM, I drove UX improvements by identifying gaps across the platform and aligning the experience to better support SOC analyst workflows. My work focused on increasing cross-product adoption by creating a more connected and intuitive ecosystem.
I defined user journeys and Jobs To Be Done for key personas, translating insights into targeted features and experience improvements. Partnering with subject matter experts ensured our direction was rooted in real operational needs.
These efforts led to a more seamless QRadar experience and helped shape a long-term product strategy, contributing to a multi-year roadmap for the platform.
Results
5 year company roadmap
Created a connected ecosystem across 8 applications
Expected $200m upsell increase due to connected workflow experiences
NDA restrictions applied
QRadar NGSIEM
SIEM centralizes and analyzes security data from organizational sources, detecting threats and generating real-time alerts. It aids in compliance, offers monitoring dashboards, and can automate responses to incidents. Essential for proactive security and timely incident handling.
My Role
UX Strategist
Company
IBM - Corporate Enterprise
My Actions
Within SIEM, I drove UX improvements by identifying gaps across the platform and aligning the experience to better support SOC analyst workflows. My work focused on increasing cross-product adoption by creating a more connected and intuitive ecosystem.
I defined user journeys and Jobs To Be Done for key personas, translating insights into targeted features and experience improvements. Partnering with subject matter experts ensured our direction was rooted in real operational needs.
These efforts led to a more seamless QRadar experience and helped shape a long-term product strategy, contributing to a multi-year roadmap for the platform.
Results
5 year company roadmap
Created a connected ecosystem across 8 applications
Expected $200m upsell increase due to connected workflow experiences